Policy 10
Policy Development
- The Foundation produces fundraising products.
- These products are sold on the web site and via the newsletter.
- Sometimes products need to be returned because they do not meet the buyer's expectations.
Policy
- Donations
- Not refundable
- Adoption Donations
- 30 day return option
- Merchandise
- Can be returned within 30 days from receipt, for full refund
- No refund without return of merchandise.
- Shipping costs to/from client are not refundable
- Customize or engraved merchandise
- Can not be returned
- When the engraver has made an error, the product will be replaced at no cost to the buyer
- No refunds
Implementation
- This Policy was originally adopted by the Board on March 27, 2007.
- This Policy was amended on December 19, 2015